FAQ

1. What opener do I need to purchase?

Your choice of garage door openers is going to depend on your requirements. However, our technical team at Garage Services CA recommends that you buy something with a quieter belt drive especially if there is a bedroom on top of the garage. Nevertheless, garage doors with chain drives are long lasting, more sturdy, and can bear more strain over a longer period of time.

 

2. Who should I buy the garage door opener from?

It is always sensible to purchase an opener from professional garage door companies like ours – Garage Services CA. Buying them from retail stores means that you may not have a warranty. Also, you may find your garage door opener to be built differently.

The average cost of a new opener purchased from a hardware or retail store is between $200 – $300.00.plus $115.00 for installation. The average cost of an opener purchased and installed through a garage door company is $350 – $ 450.

 

3. Why do I need an insulated door?

There are two factors to why a consumer would consider an insulated door:

The first factor is durability, because of the insulation backing. It makes the door more rigid and dent resistant when compared to a non insulated door.

The second factor is energy efficiency in a case where there was a room above or attached to the garage and where the garage temperature may be a problem

 

4. What maintenance should I perform?

One suggests that you always get the maintenance of your garage door done by the professional experts at Garage Services CA. However, if you want to do the inspection yourself, here are some points in garage door maintenance which you can check out yourself –

Check your cables. Visually inspect the cables that attach the spring system to the bottom brackets on both sides of the door. If these cables are frayed, worn, or rusted on the bottom brackets, they are in danger of breaking. This can probably cause you a serious injury.

Due to the dangers associated with high spring tension, these cables should be replaced only by a trained technician.

Check your spring occasionally. Operate your door manually to make sure that your spring is lifting the door weight properly. A 10 year old child should be able to lift the door easily. Do not attempt any repairs or adjustment to a spring. Do not overload turns onto the spring beyond its capability.

Again, this work should only be performed by trained technicians. Our technicians at Garage Services CA are quite knowledgeable and experienced in repairing and maintaining the springs and other parts of your garage door.

Check your rollers and track. A noisy door is a problem waiting to happen because your opener is pushing the door and not pulling it down. The worn out roller earrings and bent tracks are going to rewind your opener. Try lubricating the rollers to make them operate smoothly. Ask our technicians to replace the tracks and rollers so that your opener does not have future operational problems.

Our technicians are going to lubricate the springs, drums, tracks, rollers, hinges and opener chains with silicon and Teflon spray lubricants. We know better than to use heavy grease because this is the surest way in which one can ruin your garage door. Call us at………. so that we can give you the best garage door services in Toronto.

 

5. If my garage door has 2 springs and one breaks, should I replace both?

Important tip: Always replace door springs as a set! This may not be obvious to a novice, but it makes sense. If one spring has broken, can the other spring’s demise be far behind? Add that little bit of common sense to the fact that the strength of a spring decreases with use. The use of a new spring with an old spring can cause an imbalance in the door operation. If you have 2 separate doors with one door spring broken, it is highly recommended to also replace the other door spring if it is of the same age as the other broken spring. The breaking of a spring can cause some serious injury when it breaks depending on the door position, and cause damage to your opener.

6. My garage door only opens or closes part of the way then it reverses.

Make sure nothing is “catching” or is obstructing the smooth operation of the door.

Make sure your safety sensors are working properly.

Operate your door manually to feel any obvious obstructions. Remember the door might feel light when pulled up or down. This can be checked manually. Look for signs of too much weight, noise, and imbalance in the door.

Do not just increase the travel force on the opener for you are instructing the opener to perform a more difficult job it wasn’t intended to do. You will thus damage the opener gear or housing.

 

7. I don’t have an access to my garage and the power failed, the opener stopped working, or I left my remote inside. How can I get access inside my garage?

Many homes have limited access to their garage. When the electricity goes out, the opener decides to fail, or you leave the remote accidentally inside, the garage is as secure as a bank vault. There is a garage door accessory called an emergency release kit. The lock mechanism is installed into a hole on the garage door. When the key is turned the body of lock can be pulled through the hole pulling a cable that is attached to your opener release inside the garage, allowing you to lift your door manually. In case you are locked out and have no emergency key release installed on your door, contact our experienced technicians at Garage Services CA. They will drill a hole in the door and try to “fish” the release on your opener. We will then replace the hole with an emergency key release.

 

8. The light bulb on my opener keeps burning out.

This normally is due to the fact that your door is shaking, causing it to burn out.

 

9. How do I program my remote?

You can program your remote in two ways –

Dip switch style: Inside the remote is a set of switches – normally 1-10 – that you can switch into different positions. The same set of switches is located on the back of your garage door opener or on a receiver box. Just match the setting of each number to match the opener.

Learn code style: If your opener is equipped with a learn code button technology, activate the learn button by pushing it. Then push the remote button 2 times.

 

10. How do I program a keyless pad?

Dip switch style: If your opener has dip switch numbers on the back, you are more likely to need the original programming instruction of the keyless pad which you are programming. In worst cases, you can always purchase a new version of a keyless pad to operate with an older garage door opener.

Learn code style: most brands follow the same coding instruction. Push the learn code button on the back of the garage door opener. Then enter your code in to the keyless pad and push “enter” or “learn code” 2 times to accept the code.

 

11. The chain on my opener is loose.

This may be due to an excessive pull on the opener, or broken chain sprocket. Check to make sure the chain sprocket above the garage door opener is not broken or bent. Test your door manually for any extra weight or drag. Tighten chain. Most opener chain tensioners are located on the chain itself, in the form of a locking nut above the garage door opener by tightening the tension screw.

 

12. How do I use the manual release on the garage door opener?

To release: Most brands require you to pull down the rob and back or forward at the same time depending on the opener model to stay disengaged.

To reattach: Depends on your opener brand, you may have to pull on the rob once, pull the metal leveller up or direct the pin at the end of trolley to go in to position. Then run the opener till it engages automatically.

 

13. My door is noisy, struggling, or too heavy to lift.

Your door should be light enough for a 10 year old child to lift easily, if not your springs are worn out. This may cause damage to your opener or sudden spring breakage that can cause injury. Do not attempt any adjustment; this work should only be performed by trained technicians.

Regardless of the age of your door it should work smoothly and quietly. Get the necessary lubrication done by our service technicians who will also do a visual inspection of the rollers, cables and tracks.

 

14. Why is my opener safety sensors not working or flickering?

Your safety beam sensor must be working in order for your garage door opener to operate. If the indicator light on your sensors is off, this may be due to the given reasons –

Make sure there is nothing obstructing the path between the two sensors.

Check to see if the sensor didn’t get knocked out of alignment, if so, then move it around to face the other sensor.

Check for any broken or cut wires from the sensor to the garage door opener.

Remember you should always see a solid light – the smallest flicker can be enough to reverse your garage door.

 

15. Can I replace my own broken spring or cable?

The torsion spring is under high tension and require special tool for adjustment. Because of the high tension, the torsion spring, and any part associated with the counterbalance system, should be adjusted only by a professional. These parts include: the spring, the cable, the corner brackets attached to the cables, the cable drums, and the centre bearing brackets that hold the tension spring shaft. Contact our technical team at Garage Services CA right now for these professional garage door services.

 

16. How do I measure for a new door?

Measure Garage Doors

DiagramStep #1

Measure door opening width and height in feet and inches. This determines the size of door needed. The rough opening should be the same size as the door.

Step #2

Measure for side- room: 3-3/4″ is required on each side for installation of the vertical track for standard extension spring, standard torsion spring and EZ-Set Torsion Spring SystemT, 5-1/2″ for EZ-Set Extension Spring SystemT.

Step #3

Measure area labelled “headroom” – distance between the top of the door opening (“jamb header”) and the ceiling (or floor joist). 10″ is required for the standard extension spring or EZ-Set Extension Spring System. 12″ is required for standard torsion spring and EZ-Set Torsion Spring SystemT. If you have restricted headroom, special hardware is available. Additional headroom is required for installation of an automatic garage door opener.

NOTE: If door height extends above the opening, the headroom measurement should be adjusted proportionately.

Step #4

Measure area labelled “backroom” – distance is measured from the garage door opening toward the back wall of the garage. Door height plus 18″ is required. Additional back room may be required for installation of an automatic garage door opener.

 

17. How do I program my built-in car home link button to operate my garage door opener?

  • Make sure the ignition is on in your vehicle.
  • Start by erasing any existing code by holding the outside buttons till the indicator light starts to flash.
  • Position the hand held remote 1-3 inches away from the desired button on your homelink.
  • Using both hands push and hold the garage door remote and the desired home link buttons at the same time moving your remote closer until the home link indicator goes from flashing slowly to repeatedly.
  • Locate and push the learn code button on the back of the garage door opener, then return to the vehicle and push the desired home link button again to activate.

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